Privacy Policy
Overview
This Privacy Policy describes how Retunu ("we," "us," or "our") collects, uses, discloses, and safeguards information when you visit retunu.info. This policy applies to all visitors and is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), where applicable, and other applicable state and federal privacy regulations.
By using this website, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please discontinue use of the site.
Information We Collect
Information you provide directly
- Contact form submissions: Name, email address, and message content submitted through our contact form.
- Email communications: Any information you include when you contact us at [email protected].
Information collected automatically
- Log data: IP address, browser type and version, operating system, referring URL, pages visited, and time and date of visit.
- Device information: Device type, screen resolution, and browser language settings.
- Cookies and similar technologies: Session identifiers and preference data stored via cookies. See our Cookie Policy for full details.
Information we do not collect
- We do not collect health records, medical information, or sensitive personal data.
- We do not collect financial information or payment data.
- We do not knowingly collect personal information from individuals under 13 years of age.
How We Use Information
We use the information collected for the following purposes:
- To respond to inquiries submitted through our contact form or by email.
- To operate, maintain, and improve the website and its content.
- To analyze aggregate patterns of site use to understand how visitors interact with our educational content.
- To maintain security and prevent fraudulent or harmful activity on the site.
- To comply with applicable legal obligations.
We do not use personal information for automated decision-making, profiling, or targeted advertising directed at identified individuals.
Legal Basis for Processing
For visitors from jurisdictions that require a legal basis for processing personal data, we process information under the following grounds:
- Legitimate interests: Operating and improving the website, responding to inquiries, and maintaining security.
- Consent: Where you have provided explicit consent, such as accepting non-essential cookies.
- Legal obligation: Where processing is necessary to comply with applicable law.
Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Service providers: Third-party vendors who assist in operating the website (such as hosting providers), subject to confidentiality obligations and permitted to use your information only as necessary to perform services for us.
- Legal requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Retunu, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Contact form submissions are retained for a reasonable period to allow for follow-up correspondence. Log data may be retained for up to 12 months for security and analytical purposes. You may request deletion of your personal information at any time (see Your Rights below).
Your Rights
Depending on your state of residence, you may have the following rights under applicable US privacy law:
- Right to know: The categories and specific pieces of personal information we have collected about you.
- Right to deletion: Request that we delete personal information we have collected, subject to certain exceptions.
- Right to correct: Request correction of inaccurate personal information.
- Right to opt-out of sale: We do not sell personal information. This right is not applicable.
- Right to non-discrimination: We will not discriminate against you for exercising any of these rights.
To exercise these rights, contact us at [email protected] or by mail at 3453 W 73rd Pl, Chicago, IL. We will respond within the timeframe required by applicable law (generally 45 days for CCPA requests).
Cookies
We use cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.
Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Children's Privacy
This website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe we have inadvertently collected information from a child under 13, please contact us at [email protected].
Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
Contact
For privacy-related inquiries, requests, or complaints:
- Email: [email protected]
- Mail: Retunu, 3453 W 73rd Pl, Chicago, IL
- Phone: +1 312-953-2164